Service Cloud Voice

Bring Voice into Salesforce for Smarter Support

Elevate Customer Support with Service Cloud Voice

Handling calls, chats, and cases across different systems slows down your team and frustrates customers. With Salesforce Service Cloud Voice, you can bring telephony right into Salesforce and we’ll help you unlock a seamless, AI-powered service experience.

Our team will help you:

Integrate voice calls directly into Salesforce for a single, unified console
Use real-time transcription and AI insights to guide agents and speed up resolutions
Improve KPIs like first-call resolution and customer satisfaction by giving teams complete context on every interaction

From setup to optimization, we’ll help you deliver faster, more personalized service that builds loyalty and drives long-term success.

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“Krahnborn was great to gather our requirements and provide best practices based on what we asked. They were great to explain what they were doing and walking us through the solution so we understood how it happens.”

— AppExchange Review

Service Cloud Voice

Elevate Customer Support with Service Cloud Voice

“Krahnborn was great to gather our requirements and provide best practices based on what we asked. They were great to explain what they were doing and walking us through the solution so we understood how it happens.”— AppExchange Review

“Krahnborn was great to gather our requirements and provide best practices based on what we asked. They were great to explain what they were doing and walking us through the solution so we understood how it happens.”

— AppExchange Review